Account Manager
B2B and Consumer technology communications
Who we are
Delphi is a brand and reputation consultancy for ambitious technology businesses. We help clients find inspired answers at defining moments – bringing together strategic communications, storytelling, campaigns and innovation to make complex technology compelling.
We work with businesses shaping the future of their markets, from global technology brands to high-growth scale-ups. Our work spans consumer and B2B technology, including consumer tech, cybersecurity, AI, fintech, enterprise software, digital infrastructure, employee experience and other fast-moving sectors where reputation, clarity and momentum matter.
We are a certified B Corp, and we take how we operate as seriously as the work we create. We are building a consultancy with high standards, generous collaboration and a clear sense of purpose – one that gives ambitious people the opportunity to do meaningful work, grow quickly and play a visible role in what comes next.
The role
As an Account Manager, you will be a driving force behind day-to-day client work across a portfolio of technology brands. You will set the drumbeat for ongoing media relations, lead campaign delivery and bring pace, creativity and reliability to everything you touch.
You will ideally have experience across consumer and B2B technology, with a real feel for how tech stories land with mainstream, lifestyle and national media, as well as trade and business press. Above all, you will be someone who lives and breathes media relations – with strong existing relationships and the instinct to build many more.
This role is about turning complex technology into stories people care about, then getting those stories in front of the right audiences. You will be comfortable moving between media strategy, creative campaign development, content, and hands-on account management, working closely with senior account leads.
Responsibilities
- Media relations driver – Own the day-to-day media effort for your clients, building a strong network of journalist relationships across consumer, technology, business, trade and lifestyle media, and consistently landing high-quality coverage.
- Make tech stories human – Translate complex products and propositions into creative, culturally relevant angles that resonate with mainstream consumers as well as business and industry audiences.
- Create outstanding content – Produce sharp, engaging written content – from press releases and pitches to feature ideas and commentary – that gives clients a distinctive voice.
- Manage accounts with confidence – Support account planning, delivery, budgets and reporting in conjunction with senior leads, keeping clients informed and progress on track.
- Bring creativity to the everyday – Stay on top of the latest trends, news and cultural moments, spotting timely opportunities to insert clients into the stories of the day.
- Team player – Lead by example, help manage and mentor junior colleagues, and contribute to a culture where everyone can thrive.
- Use modern tools well – Apply AI, social listening and audience intelligence where they improve the quality, pace and relevance of our work.
What we are looking for
- Around 3-4 years’ experience in a communications, PR or integrated agency environment, ideally across consumer and B2B technology clients.
- A creative, tenacious and curious mindset, always looking for new ways to reach audiences with impact.
- Self-motivated, comfortable juggling multiple clients and deadlines.
- You are a go-getter and a big thinker, happy to challenge yourself and step outside your comfort zone.
What you can expect
- A pivotal role in a growing consultancy, with the opportunity to influence how we build, pitch and deliver brilliant technology communications.
- A mix of established global brands and ambitious scale-ups, with work spanning media relations, campaigns, content and audience engagement.
- A collaborative team that values clarity, curiosity, momentum and generosity.
- Real opportunities to develop, take on responsibility and grow your career quickly.
- A hybrid working model with regular time together in London for collaboration, learning and client work. We’re generally in the office 3 days a week.
Salary
Up to £40k
How to apply
If this sounds like you, we’d love to hear from you. Please send your CV along with a few words on why you’d like to join us to [email protected].
Will Cook
